terms & conditions


  • The Hush Co. agrees to provide non-medical sleep services that include providing support and education. The services provided are not intended to replace or supplement medical advice.

  • I agree that none of the advice that The Hush Co. provides shall be considered medical advice nor should the advice be relied upon as medical advice.

  • I agree to check with my GP or medical practitioner if my child has any medical conditions before commencing any sleep work.

  • I agree to disclose any medical conditions to The Hush Co.

  • I agree that any dietary advice provided by The Hush Co. is a guide only and should not replace the advice given by a medical practitioner.

  • I am aware of safe sleep practices and I agree to follow the safe sleep guidelines set by SIDS and Kids.

  • I am aware that in order to achieve results I must be 100% committed to implementing the changes recommended within the sleep plan and I must implement 100% of the sleep plan.

  • The Hush Co. will not be liable for anything practiced outside of the suggestions/instructions provided within your sleep plan or other communications.

  • I understand that my sleep plan and assessment is specifically tailored for my individual circumstances and therefore it should not be shared with a third party for use.


  • The role of a doula is to provide emotional and practical support to families when a new baby is born or during early motherhood stages. You may be provided with evidence-based information regarding basic baby care and normal breastfeeding.

  • A postpartum doula will always make referrals where appropriate and never gives advice.

  • Care is taken to provide valuable information to you but I cannot be responsible for the use that you make of that information.

  • Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances (with the exception of sleep support where I am specialised).

  • Doulas do not give advice or treat, diagnose or prevent any illness.

  • As a doula, I must work within the scope of my role.

  • As a new mother, you must take responsibility for your own decisions.

  • You are expected to get appropriate clinical, legal or financial advice when relevant.


  • There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services.

  • Any testimonials I display on this website are based on my experience and those of my previous clients. The testimonials and examples used are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on many factors, including her background, dedication, desire and motivation.

  • The Hush Co. may modify this information provided on this website at any time, including altering or deleting it without notice.

  • These terms and conditions may be changed at any time without notice.

  • The Hush Co. is not responsible for viruses or any other damage which might occur as a result of downloading material from www.hushco.com.au

  • The Hush Co. is not responsible for the content held on any external sites that may be linked to www.hushco.com.au


  • I am aware of the inclusions of the service that I have purchased

  • I agree to make full payment within 48 hours of my booking to secure my consultation.

  • If a payment plan has been agreed between you and The Hush Co. you agree to make installments by the due date specified on your installment invoice. If an installment is not made then you understand that The Hush Co. will terminate services until payments resume.

  • If The Hush Co. needs to cancel my appointment for reasons beyond control, the next available appointment will be offered to me. I understand that I may request a refund if the next available appointment is not convenient to me.

  • I agree that if I cancel with less than 48 hours’ notice, prior to my scheduled consultation, a refund of only 50% of the consultation package will be made. A full refund will be provided for cancellations with more than 48 hours’ notice.

  • I agree to provide The Hush Co. with 24 hours’ notice should I need to reschedule my consultation.

  • I am aware that The Hush Co. will refer unpaid invoices to a collection agency and I am liable for any collection costs incurred due to unpaid invoices.


  • I agree that by paying my invoice I have acknowledged, read and understood these terms and conditions of services set out by The Hush Co.

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